Privacy Policy

Last Updated: April 2026


1. Introduction

Blueprint (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.


2. Information We Collect

We collect the following types of information: 

Category Examples
Contact Information Name, email address, phone number, business name
Billing Information Payment details (processed securely by Omise—we do not store full payment information)
Project Information Business details, content you provide for your website, logo files, brand colors
Communication Support tickets, emails, live chat transcripts
Usage Data IP address, browser type, pages visited, time spent on our website


3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your project

  • Provide customer support through our ticketing system

  • Improve our website and services

  • Send important updates about your project or our policies

  • Comply with legal obligations


4. Information Sharing

We do not sell your personal information to third parties.

We may share your information with: 

Recipient Purpose
Omise Payment processing
Hosting provider To host your website
Domain registrar To register your domain name
Legal authorities When required by law


5. Data Security

We take reasonable measures to protect your information, including:

  • Secure servers and encrypted connections (SSL)

  • Limited access to personal information

  • Regular security reviews

However, no method of transmission over the internet is 100% secure.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Withdraw consent for marketing communications

To exercise these rights, please contact us through our support portal.


7. Retention of Information

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements


8. Cookies

Our website may use cookies to improve your browsing experience. You may disable cookies through your browser settings.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.


10. Contact Us

For privacy-related questions, please open a ticket through our support portal at support@blueprint.com.my.